Privacy Policy

1. Information We Collect

We collect account information (such as email and profile details), authentication/session data, service usage data (such as generation requests and task status), and anti-fraud/security data (such as device fingerprint, IP address, browser/device data, and rate-limit records). We also process uploaded images, prompts, generated outputs, and support communications that you choose to send us.

2. How We Use Information

We use collected information to provide and operate the service, process sign-in and billing, deliver generated results, prevent abuse and fraud, improve reliability, and respond to support requests. We do not use your uploads or generated outputs to train our models. We also do not use your uploads or generated outputs for marketing without your consent.

3. Analytics, Cookies, and Logs

We may use cookies, local storage, analytics tools, and server logs to keep you signed in, measure performance, understand traffic patterns, detect abuse, and improve the user experience. Some of these technologies are provided by third parties acting on our behalf.

We use Google Analytics and Microsoft Clarity to understand how visitors use AnimeGen.ai through metrics such as page views, clicks, scrolling behavior, heatmaps, and session replay. We use this information to improve product quality, debug broken flows, and optimize the website experience. Analytics tools may be enabled by default when you use the site, and you can change your preference later from the site's Cookie Settings control in the footer. For more information about how Microsoft collects and uses data for Clarity, please review the Microsoft Privacy Statement.

We configure parts of our interface to reduce the collection of sensitive content in session replay tools, including masking text entered into common input and textarea fields. However, no analytics or replay tool should be considered suitable for highly sensitive or regulated information. Please do not submit medical, government-issued, financial account, or other highly sensitive personal data unless we clearly request it as part of a supported workflow.

4. Payments

Payments are processed by Stripe. We do not store full payment card numbers on our servers. Stripe handles payment details according to its own terms and policies.

5. Service Providers and Data Sharing

To operate AnimeGen.ai, we rely on service providers such as Cloudflare, Stripe, Google OAuth, Resend, and Fal. These providers may process information on our behalf as needed to host the service, authenticate users, deliver emails, process payments, generate outputs, prevent abuse, or support the service. We may also disclose information when required by law or to protect rights, security, or property.

The categories of providers we use may include hosting and infrastructure vendors, authentication providers, payment processors, email delivery providers, analytics and diagnostics providers, fraud prevention vendors, and AI generation providers. These providers are permitted to access data only as needed to perform services for us, subject to their contractual terms and applicable law.

6. International Users

AnimeGen.ai is available to users worldwide. By using the service, you understand that your data may be processed in countries other than your own, including countries where our service providers operate.

Where required, we rely on contractual, technical, and organizational safeguards that are reasonably designed to protect personal data during cross-border transfers. Data protection laws in some jurisdictions may differ from those in your country of residence.

7. Data Retention and Account Deletion

If you request account deletion, we aim to delete your account data and user content promptly. However, we may retain a limited subset of records for fraud prevention, security, payment dispute handling, chargebacks, tax or accounting purposes, legal compliance, and enforcement of our Terms.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or object to certain processing of your personal data. You may also request account deletion by using available account controls or contacting support.

You may also manage certain browser-side controls directly, including cookie and analytics choices, by using the Cookie Settings entry available on the site. If you withdraw analytics consent, that change applies going forward in the browser where you made the update. Depending on applicable law, you may also have rights to request restriction of processing, portability, or to lodge a complaint with a supervisory authority.

9. Children

AnimeGen.ai is not intended for children under 18. If we learn that we collected personal data from a child under 18, we may delete the data and terminate the account.

10. Policy Updates

We may update this policy from time to time. Material updates will be reflected by changing the "Last updated" date on this page.

11. Contact

If you have questions about this Privacy Policy, contact us at hi@animegen.ai.